Customer Service: How to Keep Clients For
"I can show you what to do and how to do it; the only catch is you
must be willing to implement!"
Getting the customer is easy; it's keeping the customer that's the
hard part. As all of us are aware, there is nothing new in selling and
Hal's fun, upbeat approach goes back to basics which
many of us have forgotten or strayed away from. He will show you the
fastest way to improve your customers' satisfaction and your company's
image. You will learn how to understand the customer's needs, how to
build long-term relationships, and why "creative opportunities" are
essential in ensuring exceptional customer service.